iag east anglia information advice and guidance norfolk

Training4People We never stop learning

Training 4 People as a company prides itself on listening to your needs – as an individual, as an employee or as an organisation – and helping you make the right choices in your learning.

01508 218734
07742 311742

Information, Advice and Guidance (IAG) and Career Advice and Guidance (CIAG)

A transparent information, advice and guidance (IAG) service is essential to all successful training providers, businesses and charities working with the public. Using active listening skills and open questioning techniques, it is vital to make sure clients receive the best possible service.

Key to a successful people-centred organisation is staff qualified in advice and guidance.

So far, over 100 people have successfully completed qualifications (NVQs, certificates and diplomas) in Advice and Guidance with Training 4 People. They come from organisations as diverse as:

  • Action For Blind People
  • Active Talk
  • Borough Council of Kings Lynn & West Norfolk
  • City College, Norwich
  • College of West Anglia
  • Community Connections, Great Yarmouth
  • Easton College
  • Great Yarmouth College
  • Meridian East
  • Merchants Place, Cromer
  • Move On East
  • NHS
  • Norfolk Adult Education Service
  • Norfolk Guidance Service
  • Norfolk Training Services
  • Norwich City Council
  • Poultec
  • Realise Futures
  • The Priory (Great Yarmouth Community Trust)
information advice and guidance east anglia
A one to one assessment and support session.

What people are saying about our Advice and Guidance...

  • I found the training clear, logical and easy to follow. The trainer support was excellent with clear explanations answering any queries that I had. I had doubts as to the merits of NVQ qualifications but, having undertaken the training, I now fully understand the merits of the process and the application to the improvement of employment skills.
    I would fully recommend both NVQ qualification and especially the Training 4 People trainer.”

    Tony Rozier, Great Yarmouth Community Trust

  • Trish succeeded where others had failed! Managed to complete my NVQ level 3 in Advice & Guidance (which I had failed to do elsewhere) and went on to complete my level 4.

    Debra Lee, WEETU

    Excellent experience for the IAG level 4, so informative and helpful around each module and help was always at hand if and when needed, would highly recommend. 
    Leah Harvey Realise Futures

  • I was given all the support I needed. Trish was patient and caring with me especially when I did not get something.

    Amanda Holland, Learning Catalyst, King’s Lynn

  • Thank you for the regular support you gave me to enable me to complete my IAG level 4. Having gained this qualification it has definitely given me more confidence, an enthusiasm to gain more knowledge of what is available for people so I can offer them a quality IAG service.
  • I recommended several former colleagues to undertake their IAG NVQ with you, as I know you would fully support them and help them achieve.

    Julie Robinson, formerly of Shaw Trust.

Download Pricing Summary

Education, training & assessment
Information, Advice & Guidance

To help you maximise the quality of your IAG services, Training 4 People offers a range of courses – from a two-hour awareness-raising session to a full NVQ in Advice and Guidance, accredited through OCR.

A key feature of our service is that we’ll come to you, saving you on costly travel and staff cover. And to give you the best possible care every time, all our experienced trainers and assessors are fully qualified in Guidance work, to a minimum of NVQ Level 4.

Below is an outline of our IAG services and fees:

Consultancy services

From £300 per day, depending on your location and company size.

Two-hour awareness-raising sessions

From £50 per delegate, depending on numbers and location.

Content is negotiable, but normally includes definitions, roles and responsibilities, active listening and communication skills, and body language.

Certificate in Advice & Guidance (level 3)

From £855 per candidate, depending on location. Suitable for candidates who:

  • work in designated advice and/or guidance organisations
  • work in organisations where clear guidelines are needed in the practice of advice and guidance
  • provide information that is often interpreted by others.

Diploma in Advice & Guidance (level 4)

From £1400 per candidate, depending on location. Suitable for candidates who:

  • have managerial or training responsibilities
  • are creators of information, advice and guidance within their service/practice
  • are dynamic in their dealings with organisations.

For both courses, we come to your workplace or wherever is convenient to you, saving you time and costs.

Diploma in Career Information and Advice  (level 4)

From £1595 per person, depending on location.

This qualification is suitable for those who provide career information, advice and guidance to clients.

Diploma in Career Guidance & Development (level 6)

From £2250 per person, depending on the location and the number of candidates in one workplace.

The Level 6 Diploma in Career Guidance and Development has been specifically designed for those working in professional roles providing career guidance and development to clients. It is aimed at those who are required to apply career guidance theories and models to practice in order to support clients to make realistic and informed decisions and plans regarding new learning or training opportunities and career planning.

We also offer the three core units to enable professionals who already hold a suitable NVQ level 4 IAG qualification in a career related context to gain entry to the Register of Career Development Professionals.

For the three units, the cost is £675.

Training 4 People offers all these qualifications.

For further details, please contact us on 01508 218734.


Training4People offers coaching in presentation skills, equality and diversity, team leading and report writing.

Email: trish.kreft@training4people.co.uk
Telephone: 01508 218734